If it doesn't print, then you will need to work with DYMO support ( ) to troubleshoot.

Open up the DYMO Label software, select the label size installed in your printer, add some sample text, and try to print. To make sure the printer itself is working correctly, try printing a test label from the DYMO Software. This attached PDF from Dymo is a step-by-step way to troubleshoot this. Also, people often end up with installation issues relating to Dymo certificates. We've seen this to be a necessary step to get the DYMO Web Service running after a new install. The latest versions of the DYMO software are available for download here:įor Macintosh users, please reboot your computer after installation. Please make sure you have the latest version of the DYMO Label Software or DYMO Connect for Desktop on your system and that it has been installed after you've installed the web browser you're using. (This software is required for Dymo 550 printers which are also now officially supported.) The DYMO Web Service is automatically installed with these and must be running on your local computer in order to enable printing. In January, 2023 we added support for DYMO Connect.

DYMO Label Software v8.7.4 or higher or DYMO Connect for Desktop is required to print labels.

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